amygrech (amygrech) wrote,

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The Pros and Cons of Automated Calls

When I called Express Scripts the other night to renew a prescription, I was able to do so without ever speaking to a human being. On one hand, I was happy to have my call expedited with no hold time to speak to a representative; on the other hand, I found it downright creepy that a computer could process my request without human intervention.

What are your thoughts about automated calls?

Tags: express scripts, prescriptions, robocalls

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