amygrech (amygrech) wrote,

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Why I Prefer to Schedule Conference Calls

I'm a Freelancer, so as a rule, that means I'm never working on just one thing on any given day, and I prefer it that way, I love variety!  Most of my Web Clients are cool with me giving them a timeline for project completion: a few days, a week, a month, etc.; I've found this cuts down on How's the project going? emails.

I try to streamline my workflow as much as possible. Conference calls are a huge part of that; they let a client know that I have 15-30 minutes exclusively for them to discuss new or additional projects and also answer any questions they may have. They are a sign of respect. I know your time is valuable, so I won't call you out-of-the blue, unless my website(s) go down unexpectedly, which is an emergency.

I sometimes have clients call me when I'm in the middle of 10 different projects, none of them theirs. These calls are particularly jarring, especially when I'm racing to meet a deadline--as a Freelancer, I bill by the hour. To be honest, it ticks me off and I am sometimes too abrupt with the client...It's also kind of presumptuous for someone to think I'm in the headspace required for their particular project when they haven't scheduled the call in advance. It's kind of like popping into your doctor's office without an appointment because something doesn't feel right. Chances are, you'll be turned away...

Tags: clients, conference calls, freelancing, seo, web content managment

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