frustratedI called Adobe to upgrade on January 7th and spent over 40 minutes on the phone with them upgrading my acct. information and placing my order; over a week later, I still had not received my software, so I decided to give my good friends a call today during my lunch break. I told them I wanted to inquire about my order since I never got the software...The Sales Rep. investigated and told me the software never shipped because there was a billing issue.
"What kind of billing issue?" I asked. She wasn't sure. I expressed my dissatisfaction--they should have called me last week to make me aware of the problem, so I could help them correct it. I placed a new order and the Sales Rep. said she would call if there was a problem. Here's hoping I don't get a call from Adobe tomorrow; I'd much rather have my copy of Photoshop CS3 sometime this week or early next. I paid extra to have them expedite it. Wish me luck!
I'm behind on several projects--this does not make me happy...
