amygrech (amygrech) wrote,
amygrech
amygrech

Twitter Power!

For the past two weeks my cable modem has let me down, with random outages lasting 30 - 45 minutes every day.  This is bad news because I work from home and have multiple client deadlines. Sunday, I snapped, tweeting about the problem.  I immediately got a tweet from Time Warner Cable NYC. The tech. opened a ticket and booked a service call for the very next afternoon, something I had to place a phone call to do in the past!  The tech. replaced cables outside, inside to the cable modem and the cable box.

When I couldn't verify my e-mail address with LinkedIn, I tweeted about it and tech support immediately opened a ticket!  Problem solved!

Never underestimate the power of Twitter!
Tags: linkedin, time warner cable, twitter
Subscribe

  • Random Fiction Consulting Gig

    So while I was watching TV last night, one of my Twitter followers DMed me with some questions about writing; he liked my answers and it morphed…

  • A Decade as a Full-time Freelancer

    When I got laid off from my last Corporate job 10 years, ago, I vowed to make it as a Full-time Freelancer. It was slow going at first, but…

  • Sometimes, they come back…

    I’ve been a Freelance SEO Strategist for over 20 years now. I always welcome repeat business from previous clients with one caveat: I cannot…

  • Post a new comment

    Error

    Anonymous comments are disabled in this journal

    switch
    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    Help
  • 2 comments