amygrech (amygrech) wrote,
amygrech
amygrech

Twitter Power!

For the past two weeks my cable modem has let me down, with random outages lasting 30 - 45 minutes every day.  This is bad news because I work from home and have multiple client deadlines. Sunday, I snapped, tweeting about the problem.  I immediately got a tweet from Time Warner Cable NYC. The tech. opened a ticket and booked a service call for the very next afternoon, something I had to place a phone call to do in the past!  The tech. replaced cables outside, inside to the cable modem and the cable box.

When I couldn't verify my e-mail address with LinkedIn, I tweeted about it and tech support immediately opened a ticket!  Problem solved!

Never underestimate the power of Twitter!
Tags: linkedin, time warner cable, twitter
Subscribe

  • Burial Plot Podcast

    Drop by the Burial Plot Podcast, where I reveal how I stay so prolific. I also read an excerpt from my story, “Cold Comfort”, which…

  • Don's World of Horror and Exploitation Interview

    I chat with Don's World of Horror and Exploitation about my writing process.

  • 2020: Year in Review

    2020 will be remembered as a dumpster fire of a year. COVID-19 upended the world in March; two weeks before the pandemic hit, I had my gallbladder…

  • Post a new comment

    Error

    Anonymous comments are disabled in this journal

    switch
    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    Help
  • 2 comments