amygrech (amygrech) wrote,
amygrech
amygrech

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Returned a Jacket to Eddie Bauer

I had to return a plumb down jacket to Eddie Bauer after only wearing it for four months--the feathers were falling out out and there was a tear in one of the sleeves. The sales associate was friendly and helpful. She suggested a slightly different down cyan coat, which was 30% off, so I got $46.00 back on my American Express Card! Yay!


Tags: customer service, eddie bauer, winter jacket
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